How do I reset my password?

Which system are you having issues with?

• Office 365
• EN Online
• RMS
• ADP

Office 365

Passwords for Microsoft accounts must meet ALL of the following conditions:

1. At least 14 characters long
2. Contain at least one upper case letter 
3. Contain at least one lower case letter 
4. Contain at least one number
5. Contain at least one special character, such as !@#$%^&*()<>?":;'{}|\~.

If you know your password and just want to change it:

1. Go to https://office.com/signin
2. Then, go to Settings > Password

If you don't remember your password or are locked out:

1. Go to https://passwordreset.microsoftonline.com/
2. Follow the prompts in the wizard (It will use your personal email or a phone number as a secondary authentication method to verify you)

EN Online

EN Employees: EN Online uses the same authentication as Office 365 (see instructions listed above). Once your password is reset, please wait 5 minutes before attempting to login to EN Online again to allow your new password to synchronize between our systems.

Partners: You will need to contact the IT Helpdesk to reset your password for you.

RMS

ADP

ADP is a separate system with its own authentication since it is tied to your personal account and not your EN account. You can reset your ADP password here: https://netsecure.adp.com/ilink/pub/smsess/v3/forgot/theme.jsp.