Resolving a Blind Close

Overview

A BLIND CLOSE is performed when there is a discrepancy greater than $5.00. After a Blind Close has been performed, the manager has to resolve it. A Blind Close should be resolved as soon as the manager returns to work.  All Blind Closes are required to be resolved prior to the month end. 

Locating a Blind Close 

1. Open Store Manager Operations program 
2. Click on Journal tab 
3. Select Update Batch Info 
4. Click OK 
5. The list will show all open batches and blind closes

Resolve a Blind Close 

1. Get the daily closeout envelope the Blind Close was placed in, and retrieve the X Report. 
2. Open the Store Manager Operations program 
3. Click on the Journal tab 
4. Highlight and click on Update Batch Info 
5. Click OK 
6. Double left click on the Batch Number of the Blind Close.  This brings up the Open/Close screen normally seen in the POS.  The batch number should always be the same one that is on the X Report. 
7. Select Generate X Report and click OK.  Recount the previous day’s totals. 
8. If you find any mistakes, repeat step 6 and select either Enter Opening Amounts or Enter Closing Amounts.  When using either of these options, a box will come warning you previous amounts have been entered and would you like to overwrite them.  Click Yes. 
9. After the changes have been made, repeat step 6 and select Generate X Report.  If satisfied with the amounts, repeat step 6 select Generate Z Report.  If your difference is still greater than the $5.00 limit, submit a help ticket.