Sometimes a step is missed in new register setup that requires the Microsoft Dynamics RMS Headquarters Client be put in the startup folder for Register 1:
Here's how to do it:
- Hold Win+R keys on your keyboard
- In the pop-up, type "shell:startup" which takes you to the logged-in user's startup folder
- If there is not already a shortcut for HQClient, right-click and select Add > Shortcut.
- On the popup window, click the Browse button and navigate to "C:\Program Files (x86)\Microsoft Dynamics Retail Management System\Headquarters Client\HQClient.exe"
- Click Next
- Keep the default name and select Finish
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