Joe Duggan

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Articles

Recent activity by Joe Duggan Recent activity Votes

  • Receipt printer stopped working

    1. Point-of-Sale Stores
    2. Equipment

    If your receipt printer stopped working try the following: Check that all 3 cables (power, USB, cash drawer) are still plugged in on the back of the printer and that the green light is on If the l...

    • Joe Duggan
    • Updated
    • 3 followers
    • 0 comments
    • 1 vote

  • Credit Card device stopped working

    1. Point-of-Sale Stores
    2. Equipment

    If your credit card terminal stops working try to following: Double-check that it has proper power. You should try moving the power cable to a different outlet If it has proper power, but still wo...

    • Joe Duggan
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes

  • How to submit a ticket in Zendesk

    1. General IT
    2. Getting Started

    Submit a ticket CC another person on your ticket Submit a ticket To submit a request or ticket to the IT department through Zendesk, first go to the Help Center: https://easternnational.zendesk.c...

    • Joe Duggan
    • Updated
    • 1 follower
    • 0 comments
    • 6 votes

  • Get to know the Zendesk Help Center!

    1. General IT
    2. Getting Started

    About the Help Center The Zendesk Help Center is your starting point for IT help and support. It contains help articles to promote self-help, provides a method of submitting tickets to us, and give...

    • Joe Duggan
    • Updated
    • 1 follower
    • 0 comments
    • 2 votes