Receipt printer stopped working

If your receipt printer stopped working try the following:

1. Check that all 3 cables (power, USB, cash drawer) are still plugged in on the back of the printer and that the green light is on
2. If the light is on, try re-seating the paper in the printer. When re-seating the paper check that there is no dust or debris interfering with the roll of receipt paper.
3. If you are still unable to print receipts after checking its wired connections and roll of paper, please submit a ticket for further support.