The Dymo 550 Turbo will be the label printer that we use within Lightspeed.
What you need
In order to set up a Dymo 550 or Dymo 550 Turbo with your register, make sure you have the following:
Setting up the Dymo 550 for Windows via Ethernet (LAN)
Download the Dymo Label Printer software
The Dymo 550 and Dymo 550 Turbo label printer requires the use of Dymo Connect software in order to print from your Windows PC. Once you've installed and configured the software, labels can be printed directly from Retail POS.
- Go to the DYMO downloads page.
- Select The Latest Software & Drivers for all LabelWriters and LabelManager drop-down.
- Under Windows, click Download.
- Go to the Download folder on your PC and open the downloaded file, then follow the DYMO Setup Wizard to install the software.
- Once the software has been installed, connect your DYMO label printer directly to your router via ethernet cable (not provided).
- Open the DYMO Connect software, select Add network printer from the File menu and follow the instructions to add the printer.
- Load your labels into your printer. For instructions on how to do this, please check your DYMO 550 Turbo instruction manual.
Don't have your instruction manual? Download it here.
Select the label printing format in Retail POS
Printing jewelry labels from Retail POS is not currently supported.
The Dymo 550 and Dymo 550 Turbo are continuous printing format printers. To get your labels to print correctly, Retail POS needs to know this format. To set this up, follow the steps below:
- In Retail POS, navigate to Setup > General.
- Click the Label printer format drop-down box.
- Select Continuous feed and click Save.
Test printing
To ensure the setup has been done correctly, we recommend test printing a series of labels.
- Navigate to Catalog > Products
- Locate a suitable product and click on the product name.
- Click Print labels...
- Input the number of barcodes you wish to test print. We recommend printing out a run of 5 or more barcodes to ensure that the alignment is correct.
- Click Next after entering the desired quantity of labels.
- Confirm Label type is set to Continuous feed. In the Select label content make sure Barcode, Name, and Default retail price are all enabled. (Primary SKU code is not needed as the SKU is included in the Name). Click Print.
- In the Chrome Print Preview screen, make sure the DYMO LabelWriter 550 is the selected printer in the Destination Field, Layout should be set to Portrait.
- Click More settings and select the Paper Size drop-down, choose the 30373 Price Tag Label option. Change the Margins field to None.
- Select Print.
- Imaage above shows the Chrome print preview menu where the printer settings can be adjusted.
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