How do I request new or replacement equipment for my store?

Which type of equipment are you requesting?

• Register peripherals
• Registers and Back Office computers
• Equipment for a new employee/position

Register accessories

Note: This includes things like keyboards, mice, styluses, docks, hubs, scanners, cables or any other supporting equipment for your register(s).

Submit a ticket requesting a replacement and state what happened in the description.

Registers and Back Office Computers

Replacement: Submit a ticket requesting a replacement and state what happened in the description.

New: Submit a ticket requesting a new register or back office computer. The authorization may first have to come from a Regional Manager or Director of Retail, and will depend on hardware availability.

Equipment for a new employee/position

Submit a ticket requesting the necessary equipment and include the following information:

• Name and Title of employee (used to create the account on the computer and assigned groups)
• Home or work address of employee (wherever the equipment needs to be shipped)

Here is the standard equipment for different roles:

Store Managers:

• Laptop

HQ employees, Directors of Retail, and Regional Mangers:

• Laptop and dock (or display adapter)
• Up to 2 monitors
• Wireless keyboard and mouse